Payment options

Choose what works for you.

We offer flexible ways to resolve your account. Pick the option that suits your circumstances — there's no wrong choice.

Pay in full

The quickest way to resolve your account. Takes about two minutes.

Spread the cost over manageable weekly or monthly amounts that suit your budget.

If you need time to gather information or speak with a debt advisor, we can pause activity for 30 days.

Illness, bereavement, or financial hardship — please let us know so we can support you appropriately.

Free, independent debt advice is also available:

StepChange (0800 138 1111), National Debtline (0808 808 4000), and Citizens Advice all offer free, confidential help.